FAQ

Do I have to pay for the appraisal?

Yes, our customers purchase credits which give them access to various appraisal packages. For example, a single credit gives you one appraisal within 48 hours, two credits will give you either two appraisals at the same speed or one express appraisal within 24 hours. We also sell bundles for a higher number of appraisals at a discounted rate. Please see our pricing page for more details.

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Yes, our customers purchase credits which give them access to various appraisal packages. For example, a single credit gives you one appraisal within 48 hours, two credits will give you either two appraisals at the same speed or one express appraisal within 24 hours. We also sell bundles for a higher number of appraisals at a discounted rate. Please see our pricing page for more details.

What can Value My Stuff experts value?

Our experts value all sorts of antiques, fine art, furniture, design wares and collectibles. A full list of categories we cover is on the Categories page of our website. If you don’t see a suitable category for your item, please don’t hesitate to contact us via the Contact page, where you can send us a message.

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Our experts value all sorts of antiques, fine art, furniture, design wares and collectibles. A full list of categories we cover is on the Categories page of our website. If you don’t see a suitable category for your item, please don’t hesitate to contact us via the Contact page, where you can send us a message.

Do we buy any items?

No, we are not in the business of buying items from our customers. If we were to buy, we believe it would compromise our objectivity and could have a detrimental effect on the accuracy of our valuation. We want to stay as objective as possible throughout the whole process, and we pride ourselves on having a completely unbiased approach towards each of your items. This enables us to provide the most precise and professional valuation possible.

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No, we are not in the business of buying items from our customers. If we were to buy, we believe it would compromise our objectivity and could have a detrimental effect on the accuracy of our valuation. We want to stay as objective as possible throughout the whole process, and we pride ourselves on having a completely unbiased approach towards each of your items. This enables us to provide the most precise and professional valuation possible.

Do you do home visits?

Yes. Our affiliate service, St George Valuations, does do home visits and would be delighted to value your collection. Whilst this is a bespoke service, tailored to suit the nature, size and location of each individual’s collection, we typically charge a flat day rate for home visits. Please contact St George Valuations on +44 (0)207 148 7040 to discuss your needs.

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Yes. Our affiliate service, St George Valuations, does do home visits and would be delighted to value your collection. Whilst this is a bespoke service, tailored to suit the nature, size and location of each individual’s collection, we typically charge a flat day rate for home visits. Please contact St George Valuations on +44 (0)207 148 7040 to discuss your needs.

What is the value or estimate you provide us with?

The estimate you will receive within 48 hours (or 24 hours with our express service) is an auction estimate. This is the price range that our experts believe your item would fetch at auction if it were to be put up for sale today. For example, your chair could be expected to fetch between £3,000 - £5,000 in the current market. As a rule of thumb, insurance estimates are generally double the lower auction estimate. In this example therefore, the chair in question would carry an insurance value of £6,000. We will generally provide you with both auction estimate and insurance values.

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The estimate you will receive within 48 hours (or 24 hours with our express service) is an auction estimate. This is the price range that our experts believe your item would fetch at auction if it were to be put up for sale today. For example, your chair could be expected to fetch between £3,000 - £5,000 in the current market. As a rule of thumb, insurance estimates are generally double the lower auction estimate. In this example therefore, the chair in question would carry an insurance value of £6,000. We will generally provide you with both auction estimate and insurance values.

How much information do I need to give when submitting a request?

Once you have uploaded your photos, you are taken to a screen where you can fill in details that are relevant to your object. Please give us as much information as you can - the more detail we have the more accurate our valuations can be. Measurements, marks, signatures, condition and provenance (the item’s ownership history) are all key pieces of evidence that we need. Any additional information is most welcome, and we always look forward to reading the unique stories that accompany your items! If you don’t know anything at all about your item, don’t worry - we are here to help!

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Once you have uploaded your photos, you are taken to a screen where you can fill in details that are relevant to your object. Please give us as much information as you can - the more detail we have the more accurate our valuations can be. Measurements, marks, signatures, condition and provenance (the item’s ownership history) are all key pieces of evidence that we need. Any additional information is most welcome, and we always look forward to reading the unique stories that accompany your items! If you don’t know anything at all about your item, don’t worry - we are here to help!

Do I have to submit a photo?

Yes, our system only works once you have uploaded a photograph, or provided a web link where we can view photographs. The better the quality of the photo, the more accurately we can value your item. If there is a signature, mark or inscription, please send a clear close-up image of this as well. If you don’t have a good photo, but you have an old auction reference such as a sale number, lot and date, we could also use this to provide an appraisal based on archive data. This might take a little longer than the 48 hour response rate we guarantee but rest assured, we will work hard to stick within our self-imposed deadline. You can also copy and paste any web links that you think might be relevant to your appraisal request.

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Yes, our system only works once you have uploaded a photograph, or provided a web link where we can view photographs. The better the quality of the photo, the more accurately we can value your item. If there is a signature, mark or inscription, please send a clear close-up image of this as well. If you don’t have a good photo, but you have an old auction reference such as a sale number, lot and date, we could also use this to provide an appraisal based on archive data. This might take a little longer than the 48 hour response rate we guarantee but rest assured, we will work hard to stick within our self-imposed deadline. You can also copy and paste any web links that you think might be relevant to your appraisal request.

How do I receive my appraisal?

We send you an email with your appraisal in two formats:
1. A PDF file featuring the Appraisal Report relating to your item. This is an easily printable A4 document, which you could even frame! Most people can open PDF files but if not, we can send you a text file instead.
2. A unique web link for your item, which you can share with friends or family.

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We send you an email with your appraisal in two formats:
1. A PDF file featuring the Appraisal Report relating to your item. This is an easily printable A4 document, which you could even frame! Most people can open PDF files but if not, we can send you a text file instead.
2. A unique web link for your item, which you can share with friends or family.

Is your pricing competitive?

Yes. Our pricing is highly competitive and we are sure you won’t find a site providing the same professional service at these low prices. As 58 of our 62 experts have Sotheby’s and/or Christies heritage, our expertise and the value we deliver is second to none.

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Yes. Our pricing is highly competitive and we are sure you won’t find a site providing the same professional service at these low prices. As 58 of our 62 experts have Sotheby’s and/or Christies heritage, our expertise and the value we deliver is second to none.

Does your 48 hour promise include weekends?

No, our valuations are returned to you with in two business days provided you have submitted all relevant details and information by [3]pm British standard time (B.S.T). This means items submitted for a 48 hour valuation or a 24 hour valuation late on Friday or over the weekend may not get completed until late Monday or Tuesday the following week.

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No, our valuations are returned to you with in two business days provided you have submitted all relevant details and information by [3]pm British standard time (B.S.T). This means items submitted for a 48 hour valuation or a 24 hour valuation late on Friday or over the weekend may not get completed until late Monday or Tuesday the following week.

Once I receive my appraisal, what next?

People want their items valued for a whole range of reasons. Sometimes it’s to know whether they’ve found a bargain, sometimes it’s for insurance purposes and other times just out of sheer curiosity! Whatever the reason, we can help you with the next steps. Our specialists can assist you with a range of additional services, helping you to store, insure, ship, exhibit, restore or sell your items. Please note that we do not buy items directly from our clients, we can only recommend the best selling platform for your works.

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People want their items valued for a whole range of reasons. Sometimes it’s to know whether they’ve found a bargain, sometimes it’s for insurance purposes and other times just out of sheer curiosity! Whatever the reason, we can help you with the next steps. Our specialists can assist you with a range of additional services, helping you to store, insure, ship, exhibit, restore or sell your items. Please note that we do not buy items directly from our clients, we can only recommend the best selling platform for your works.

Can I use your valuation for insurance?

Most insurance companies accept our valuations for this purpose. However, you will need to confirm with your insurers whether they accept our valuations before submitting anything to our website.

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Most insurance companies accept our valuations for this purpose. However, you will need to confirm with your insurers whether they accept our valuations before submitting anything to our website.

Are our online valuations signed? en-US

Unfortunately not as we value from images rather than first-hand, therefore they are not appropriate for IRS certified appraisals.

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Unfortunately not as we value from images rather than first-hand, therefore they are not appropriate for IRS certified appraisals.

Can I use my valuation for insurance?

Most insurance companies accept our valuations for this purpose. However, you will need to confirm with your insurers whether they accept our valuations before submitting anything to our website.

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Most insurance companies accept our valuations for this purpose. However, you will need to confirm with your insurers whether they accept our valuations before submitting anything to our website.

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It's quick and easy to get an appraisal...

1Create an account and purchase 1, 3, or 10 credits

step 1

2Upload images of and give us some details about your item

step 2

3Receive your appraisal straight to your inbox

step 3

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